العربية

Cards Terms and Conditions

1) The value of the new card is 7 SAR when purchasing any Sparkys package, in case the customer does not have an existing card.

2) Keep the card to recharge it, to increase the balance, and to use the gift exchange points.

3) The company or Sparky's are not responsible in case your card was lost, stolen, or damaged.

4) Vouchers and promotional offers are not valid for redemption during the following periods: school holidays, public holidays, and national days according to the Saudi Arabian calendar.

5) Promotions cannot be used with any other offer in Sparky's.

6) The cash balance on the card is consumed first, and then the free credit is consumed.

7) The free credit does not apply in prize and gift games.

8) The free credit is valid for 6 months from the date of charge

9) The cash balance is valid for 6 months from the date of charge

10) Each customer has the right to use a specific number of promotional coupons on their card, according to the company's terms.

11) Customers are entitled to receive an invoice when purchasing the card or recharging it.

12) Customers can know their card balance by scanning the QR barcode on the back of the card.

13) The number of vouchers and the balance that the customer can redeem during promotional offers are subject to the company's policy.

14) The balance is non-refundable and cannot be exchanged for cash.

15) Customers can use their cards in any Sparky’s centers linked on the same network, and the company is not responsible for any temporary service interruption due to any problems out of the company's control.

16) Customers must adhere to the riding instructions and safety requirements of each game.

17) Sparky's and BAAN Holding Group reserve the right to modify any of the terms and conditions at any time without prior notice.

18) The cards are not valid for resale or promotion on websites not contracted by BAAN Holding Group.

19) Upon purchasing the card through the website, the customer receives a verification code on their registered number and presents it at any Sparky's branch to collect their card.

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